RETURN POLICY

Last updated May 31, 2024

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition. 

RETURN PROCESS

To return an item, please email customer service through our contact form and select "Return Authorization" to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Therapy Clean
Attn: Returns
RMA #
38 Crosby Rd. 
Unit 4
Dover, NH 03820

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (14) days from the receipt of your item to process your return or exchange.

EXCEPTIONS

For defective or damaged products, please use the contact form to arrange a refund or exchange.

Please Note

● Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
888.375.7970
cs[at]therapyclean[dot]com